01363 88111001363 881110

Orchard Farm Ltd Orchard Farm, Spreyton, Devon, EX17 5AS

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Baby Jogger Warranty


The Baby Jogger Summit comes with a Lifetime Warranty on the Frame and a One Year Warranty on other components (e.g. brakes wheels, fabrics etc.) excluding inner tubes and tyres. The warranties are for the original owner.

Baby Joggers Limited Lifetime Warranty
Baby Jogger warrants that the frame only is free of manufacturer defects for the lifetime of the product. Manufacturer defects include, but are not limited to, the breaking of welds and frame tube damage. Please ensure you keep your proof of purchase should you need to make a warranty claim. Note that although the brakes are attached to the frame they are not considered to be part of the frame.

Baby Joggers One Year Warranty
Textile or soft side materials and all other components (including wheels & brakes) shall be warranted for one year from the date of purchase (except for inner tubes and tyres). Proof of Purchase is required to make a warranty claim and the warranties are only extended to the original purchaser.

Warranty does not cover:
Normal wear and tear. Corrosion or rust. Incorrect assembly or the installation of third party parts or accessories not compatible with the original design. Accidental or intentional damage, abuse or neglect. Commercial use. Improper storage/care of the unit.

How it Works

If you have a problem with your Baby Jogger Summit, whether it's covered by the Warranty or not, we prefer that you contact us, 01363 881110 sales@babyjoggersummit.co.uk rather than the manufacturer.

We are experienced with the Baby Jogger Summit and can often solve problems with advice by telephone or email, but if we are unable to resolve an issue then we can contact the Baby Jogger Customer Service agenty in the UK for their help.

TIP - we know you have busy lives but five minutes reading the User Manual will avoid some basic problems as well as helping it work best for you. Please don't also forget that you are responsible for ongoing maintenance - cleaning and lubrication.

REMEMBER a manufacture's warranty is intended to help you if there is fault with the manufacturing workmanship or materials. The warranty will not cover misuse, abuse, neglect, accident or reasonable wear & tear.

Service

In the unlikely event that your Baby Jogger Summit needs to be Serviced by an Engineer then this can be done at their main centre near Manchester. We do not perform any servicing ourselves and there are no roaming service engineers who can visit your home to make a repair. If you need to send your pushchair to them contact us first for address and a Returns Returns Reference Number.

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